We Are Looking For A Positive, Driven And Motivated Individual To Join Our Growing Team As A Property Manager 
As a Property Manager, you will manage your own portfolio of clients, liaise with landlords, tenants and contractors on a daily basis, all while delivering excellent customer service. 
Click below to apply:
    Full Job Description and Requirements:
    Who We Are... 
    Parkers is a well-known name within its local communities. We’ve been at the heart of neighbourhoods across southern England since 1948. Our offices span across Berkshire, Gloucestershire, Hampshire, Oxfordshire and Wiltshire, where we’re known as one of the market leaders in both sales and lettings.

    We help you secure the property you need, for the life you want, while taking away the worry. Whether you’re buying or selling, letting or renting, you can be sure we’ve got everything covered. We’ll be there for you, keeping you updated, taking care of the details and dealing with any obstacles.

    We have over 70 years of experience working in the areas we live in, and are proud to have established strong relationships with businesses in our local neighbourhoods. There are few things as special as the place where you live, and it’s important to us that we play a full part in the communities we serve, often driving initiatives with schools, charities and local groups. Because for us, property is all about a home, and location means nothing without community.

    We continue to evolve at the pace of change required, but always with our feet on the ground. We’re fully connected with our customers though our sophisticated website, 24/7 live chat services and social media channels. If you’re selling or letting your home, we’ll make sure it gets the best exposure possible through the most popular property portals.

    Our friendly team look forward to making the process of moving your home a smooth and hassle-free experience.
    Core Roles

    Your key tasks and responsibilities include the following:

    Portfolio and Tenancy Management

    • Manage clients, properties and tenancies within your portfolio and to ensure ARLA compliance across the entire Parkers Witney portfolio.
    • Ensure the seamless transition from check out to tenancy start including liaising with an independent inventory company and front office staff to ensure a smooth check in/out experience.
    • ​Carry out physical check outs at the end of tenancies where appropriate.
    • ​Carry out pre-check out visits to properties and arranging and coordinating of works to ensure properties are presented to the highest standard.
    • ​Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required.
    • ​Handle deposit dispute negotiations and repayment of deposits.
    • Handle all correspondence with Landlord’s pre and post tenancy start date.

    Property Maintenance

    • Ensuring maintenance issues are dealt with promptly with relation to the existing managed portfolio
    • and ensure strong and prompt communication with landlords and tenants is maintained.
    • Ensure all data is entered correctly into the Property Management system to guarantee continuity of
    • filing systems and property management notes are completed to track progress of maintenance
    • issues.
    • ​Monitor contractors’ performance and progress of all maintenance issues up to point of payment of
    • suppliers invoice to ensure all works have been satisfactorily completed for onward payment by the
    • accounts department.
    • Ensure all suppliers have the required professional memberships and correct insurances in place.
    • Take responsibility for the out of hours phone on a rota basis.

    Compliance

    • Ensure that all managed properties comply with current legislation with regards to gas safety, fire and furnishings, electrical safety, HMO's and non-resident Landlords.
    • Manage the process to ensure all reminders, gas safety inspections, management visits and tenancy renewals are completed on time. Arrange inventories, gas safety certificates, electrical certification, EPC's and all other legal documentation to ensure that all managed properties comply with current legislation.
    • Handle any tenancy amendments, Early Release applications, Deed of Surrender applications and ensure these are carried out efficiently and ensuring compliance at all times.
    • Manage all tenancy renewals and secure renewal fees from Landlords.
    • ​Manage all aspects of the running of any HMO's.

    Additional Duties

    • Deal with complaints from Landlords and Tenants in line with our company policy.
    • Handle any overflow business with regards to call handling, viewings, booking appointments etc.
    • Ensure that you are fully aware of and comply with all regulations for General Data Protection & Anti
    • Money Laundering.
    • ​Informing your Line Manager of any ideas which may improve performance and efficiency.
    • ​From time to time perform duties outside of this job description reasonably requested of you.
    • ​Demonstrate high standards of professionalism at all times.
    • ​Be front of office, dealing with face to face, telephone and e-mail enquiries.
    • ​Prepare listings on our database including drawing up floor plans and making properties live online.
    • ​Processing applications using Goodlord.
    • ​Preparing internet listings.
    • ​Taking and dealing with property / applicant enquiries.
    • ​Keep database up to date.
    • ​Ensure guidance and development for the other Property Managers within the team.

    Main Objectives

    • To ensure a Landlord’s experience when letting out a property is as smooth as possible.
    • Maintain the level of service and quality standards set out by Parkers.
    • Demonstrate high standards of professionalism, courtesy and efficiency in dealing with the public.
    • ​Manage the property portfolio in order to maximize and retain clients.
    • ​Deal with all renewal of tenancies and accompanying negotiations.
    • Handle all enquiries with courtesy and efficiency.
    • Provide careful and considerate advice as and when necessary.
    • To operate with the confines of the Housing Acts and Lettings legislation.
    • To operate to the standards set by our regulatory bodies.
    • ​To ensure the seamless journey for tenants from move in to move out.

    The successful Property Manager will have the following qualities:

    • Well-spoken and well presented.
    • Motivated and driven.
    • Able to remain calm in stressful situations.
    • Determined to succeed and progress your career in a fast-paced environment.
    • ​Computer literate.
    • Able to use initiative.
    • Friendly personality.
    • Full, clean drivers licence.
    • Industry experience.
    • ​Be ARLA (or any other RoPA recognised equivalent role).

    Salary: OTE £26000

    This is a general summary of your job description. Parkers reserve the right to amend or add to a job
    description in order to accommodate the needs of the business.
    Parkers 
    VAT Registration: 180897859
    Company Registered Address: 2 St Stephens Court, St Stephens Road, Bournemouth, Dorset, BH2 6LA
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